Types of warranty

Types of Warranties

Types of Warranties

Saunas come with different types of warranties, some of which may include:

  • In-factory warranties
  • In-home labor warranties
  • Warranties on parts
  • Lifetime warranties

We urge our customers to read their contract’s fine print and familiarize themselves with the parameters and limits of their warranties. As we all know, warranties exist to help protect a consumer’s investment and lifetime warranties, when provided, afford greater benefits and financial advantages in the long run.

Warranty Service

Warranty Service

It doesn’t matter where you purchased the sauna and its components. We will honor your warranty as long as the service contract is valid.

Important items we need to begin investigating warranty service include the following:

  • The manufacturer
  • Sauna model or type number
  • Serial number
  • Voltage, Phase and Kilowatts
  • Control model
  • Description of problem

You can find most of this information on an identification plate located on the side of the sauna heater, close to the bottom. If you have trouble identifying any of the above items you can also send us pictures and we can usually identify the items by sight.

Many clients wonder how we can service a warranty we did not issue. The answer is simple: we have a relationship with most major sauna manufacturers. Our existing manufacturer relationships allow us to fix your sauna issues in a timely manner.

Warranty Service

When buying your sauna, it’s good to keep your receipt as this can make warranty work quicker and easier. Getting additional customer service from your vendor after your warranty has expired could be an advantage as well.

Don’t worry about being out of range from your original vendor because our warranty work, if covered by the manufacturer, will take care of your repair needs. Skilled, qualified professionals handle all our services.

We can take over where others have left off or gone out of business. Our thirty-plus years of experience give us the confidence and required know-how to step into most situations and finish the job, fulfilling our customer’s needs.

Sauna repair content box

Get in touch with us at SaunaFX for any San Diego County area
repairs or woodwork rejuvenation and finish work.

Let the SaunaFX team of highly skilled professionals breathe new life into your sauna. We cater to both
commercial and residential clients.

Call To Schedule A Consultation

Reviews

What Our Clients Are Saying

We knew we wanted to install a sauna but had no idea where to start. The staff with SaunaFX provided plenty of practical advice as we worked out what we needed.

Johnnie L.

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Johnnie L.

COVID-19/Coronavirus Procedures – Please Read:

Due to COVID-19 and our wish to keep both you and our technicians safe, we are accessing each job on an individual basis. Criteria for determining safety is based upon, but not limited to, worksite location and the ability to maintain no physical contact with our clients during service. We ask that both our technicians and clients maintain no physical contact.  If any direct communication is required, please maintain appropriate physical distance—current CDC recommendations urge maintaining 6’ to 10’ distance between individuals and require masks to be worn by both parties. Often, communication can be accomplished via texting and/or phone calls and we encourage their use whenever possible.

We thank you for your help and understanding during this challenging time.